Hi and welcome to my homepage.
My name is Karen Smith and I am an IT Computer Specialist at Napa Valley College. I began working in the IT Department in 2000 as a Student Helper while I was attending the Computer Networking Program. I graduated in 2001 with a Computer Networking Certification and worked in IT Operations until 2002 at which time I became an IT Computer Specialist. In the past 12 years I have taken courses in Disk Imaging and A+ Essentials in IT Technician/Remote Technician.
I have been fortunate enough to work with a great group of Techies who are very patient and willing to share their knowledge in the different areas of expertise. I received training on the NEC phone system and have been managing it for several years. Our campus phone system has evolved into VoIP technology and I hope to get to work with that as well. I am currently pursuing a college degree in Social and Behavioral Sciences.