Guided by NVC's mission, vision, objectives and goals, IT undertakes numerous strategic initiatives utilizing IT service management (ITSM); governance, risk, and compliance (GRC); change management (CM); and project management (PM) frameworks. The current process for prioritizing technology initiatives begins with the PEP and/or the annual unit plans (Schedule E request form). Additionally, technology initiatives may emerge up through District committees and governance structure.
Units complete Schedule E with technology needs. Smaller items like new/additional software, computers, phones, and printers, are included in campus-wide bulk purchases based on priorities and available funds. Larger initiatives require further review and prioritization through the appropriate governance structure.
Requests for larger initiatives require a clear project charter to be completed by the project sponsor(s)/principal(s). Consultation with IT to further develop and delineate the project is recommended. This information is used to prioritize projects, allocate resources, and to help ensure success.
It is important to understand that most projects represent additional work above the already significant operational duties for which IT staff are responsible. It is not expected that additional staff can be added to support these initiatives, though appropriate staffing levels will be recommended to top leadership. The effective use of available positions, the hiring of temporary help, the engagement of consultants, the deferral of certain operational tasks, the exploration of operational efficiencies, and the acceptance of additional risk in certain areas are all strategies that may be used to ensure that these projects are completed successfully.
Our planning processes have proved that there are more projects to be done than resources to accomplish them. While prioritization of which projects to undertake is difficult, the following criteria is considered in the evaluation:
• Does the project help achieve one or more objectives and institutional outcomes?
• Is significant value added to the NVC community through the successful completion of the initiative?
• Is the desired direction clear and achievable?
• Are financial and human resources available both for implementation and long-term support?
• Are staff trained (or is training possible) and do they have time for the projects in addition to normal operational responsibilities?
It is recommended NVC continue the integration of technology planning into the campus budget, planning, and governance structure. In addition, the campus should avoid ad-hoc technology decisions and purchases. Instead evaluate and pursue initiatives that align with PEP and/or the annual unit plans as well as the college mission and other strategic plans utilizing proven ITSM, GRC, CM, and PM frameworks.
Technology Initiative Request Forms:
Technology Initiative Request Form - Second Phase
- Please complete this form as a second phase to technology initiative requests (after PEP and annual unit plans).
Technology Initiative Request Form - Third Phase
- This form is designed to be completed as a third phase to technology initiatives. The principal/sponsor(s) of the project are encouraged to work with a designee from IT appointed by the IT Dean to further delineate the project. This information is to be used to prioritize projects, allocate resources, and help ensure success. The Technology Initiative Charter Form Template may be used in place of these forms (recommended).
Technology Initiative Charter Form Template
The charter form is an initial phase in the
technology initiative development lifecycle. It will ensure your request
is included in the District's integrated planning process. Completed forms can be
submitted to email@example.com.
Contact the IT service desk to request consultation for your technology