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Canvas Status Update:
2/28/2017>Many users unable to access Canvas due to AWS Outage.
 We are confident users are not impacted by any further issues with accessing Canvas at this time. However, we are continuing to monitor as we see about a 1.5 hour delay in notifications being sent: Throughout the incident today, we've had a queue of Canvas notifications building, to be sent to users once AWS was up and running again for the affected region. We started sending those notifications again around 3:18 pm MT, but there is still a large queue of notifications. This may keep users from receiving those until an hour or two after they normally would have appeared.
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System Error Message in Canvas:

When you login to Canvas, you may see a warning message even though the site is secure;

to remove this message, go to tools—internet options—security tab—trusted sites and add the mynvc.napavalley.edu and napavalley.instructure.com URLs to the list of trusted sites.

For Firefox/Mozilla/Chrome:

  1. Click on Menu button on the top right
  2. Select "security" from the links on the left
  3. Click on the "exceptions" button and add the above websites in this area
  4. "save changes"

For Safari:

  1. Click tools on the main toolbar or the gear icon
  2. Click internet options
  3. Click on the security tab
  4. Click trusted sites and add the above sites—can also go through preferences

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Are you new to

Napa Valley College?

Click Here If You Are A New Student: 

http://www.napavalley.edu/studentaffairs/welcomecenter/Pages/welcomectrhome.aspx

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Which ONLINE PLATFORM Will Your Instructor Use in Spring 2017?

Click below to find out.

Distance Education Classes SP17.pdf

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If you have questions regarding Canvas or Blackboard, please contact María Villagómez, Dean of Instruction, at mvillagomez@napavalley.edu

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Note: Blackboard goes off-line for regular maintenance weekly from 12:01AM until 3:00AM every Sunday morning.  Period maintenance that may cause the system to be down may be performed between 11:00PM Thursday night and 3:00AM Friday morning.

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