Napa Valley College is committed to helping you be successful with your online learning experience. If you are having difficulty accessing or operating the Blackboard software, please ask us for help.
The first step is to review the information on the Online Education web page. On this page, you will find instructions for logging in, how to determine your initial password, and how to prepare your computer for using the Blackboard software.
Also be sure to review the following video tutorials before submitting a help request. You may find the answer you need immediately.
How to take a test online
How to check your grades in your online class
How to create a blog entry
How to post a response on the discussion board
How to reply to response on the discussion board
How to organize your discussion board posts
How to view your grade on a discussion board post
How to submit an assignment
How to stay organized with your course work in Blackboard
If you have reviewed the information linked above and still require assistance, please let us know what kind of problem you are experiencing by completing the form below.